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StockHit World Technical Issues

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StockHit World communicates with the trading server via various TCP Ports. StockHit World attempts to automatically detect the correct communications settings from your Internet Explorer setup.

If you are having problems using and you are situated behind a firewall or proxy server, check with your system administrator that the relevant ports are open as follows:

For the best performance:

• Port 1001 should be open in your firewall/proxy server for outgoing access to mitssimul.iitech.dk (IP Address 193.178.175.38). This port is used for encrypted communications with the trading server.
• A HTTP port (port 80 or 8080) must be open; this port is used for program downloads and for web pages in StockHit World .

System requirement for running StockHit World

1. Operating system

Windows 2000, Windows XP (except 64-bit), Windows Vista or Windows 2003 server

2. Internet browser

Internet Explorer 5.5 or later must be installed but does not need to be the default browser.

3. Computer

Minimum
CPU: Pentium 1.5 GHz
Free hard disk space: 200 MB
Modem/Internet connection: 56 kbps modem (56 kbps is possible but not recommended. 56 kbps might present problems when downloading the installation and upgrades)
Screen resolution: 1024 x 768 (16 bit)
RAM: 512 MB (1.5 GB if you are running Microsoft Windows Vista, because Windows Vista alone needs 1 GB)

Recommended
CPU: Pentium 4, 2.5GHz or faster
Free hard disk space: 200 MB
Modem/Internet connection: 256 kbps or faster
Screen resolution: 1280 x 1024, true color (24 bit) colors
RAM: 2 GB (at least 2 GB if you are running Microsoft Windows Vista, because Windows Vista alone needs 1 GB)

Microsoft .NET Framework 2.0 must be present on your computer in order to run StockHit World.

In order to view some of the analysis pages incorporated into the StockHit World, Adobe Acrobat Reader must be installed. The latest version of the program can be downloaded from Adobe.

In order to view some of the instructional videos you must have Adobe Flash Player installed.

Java virtual machine must be installed to view the Streaming News and Instrument Information pages.

Optimal Solution

Raw Protocol Direct
Remote Server Settings
Trader Server Name	mitssimul.iitech.dk
Use HTTP	No
Port	1001(must be open in Firewall)
Proxy Server Settings
Connect Via Proxy Server	No
SOCKS Protocol Version	N/A
Server Name	N/A
Port	N/A
Username	N/A
Password	N/A
Notes: Use this configuration if you have a Proxy/Firewall Client. No further proxy information should be required by StockHit World . If your site uses a firewall, Port 1001 must be opened for IP address 193.178.175.38 or DNS name mitssimul.iitech.dk.
Advantages: This is the preferred operating mode as it allows faster data transfers between the server and StockHit World.

Alternative Solutions

If it is not possible to open this port due to strict firewall policy, StockHit World can be configured to use:

• HTTP Tunneling via HTTP Proxy This has the advantage of not needing port 1001 to be opened but performance is lower than the raw protocol solution.
• SOCKS Proxy
• HTTP Tunneling Direct

HTTP Tunneling via HTTP Proxy
Remote Server Settings
Trader Server Name	mitssimul.iitech.dk
Use HTTP	Yes
Port	N/A
Proxy Server Settings
Connect Via Proxy Server	Yes
SOCKS Protocol Version	N/A
Server Name	DNS or IP Address of HTTP Proxy Server
Port	Typically 80 or 8080
Username	Userid for proxy authentication
Password	Password for proxy authentication
Notes: If port 100l cannot be opened (for example due to strict firewall policies), StockHit World can be set up to run in HTTP mode where all communications between the server and StockHit World use the HTTP Port.
Advantages: Port 1001 does not need to be open on the firewall.
Disadvantages:This mode of operation is considerably slower than the raw protocol solution.

SOCKS Proxy
Remote Server Settings
Trader Server Name	mitssimul.iitech.dk
Use HTTP	No
Port	1001(must be open in Firewall)
Proxy Server Settings
Connect Via Proxy Server	Yes
SOCKS Protocol Version	4(a) or 5
Server Name	DNS or IP Address of Socks Proxy Server
Port	Typically 1080
Username	Userid for proxy authentication
Password	Password for proxy authentication (version 5 only)
Notes: If your site uses a firewall, Port 1001 must be open for IP address 193.178.175.38 or DNS name mitssimul.iitech.dk.
Advantages: This is the preferred operating mode as it allows faster data transfers between the server and StockHit World.
Disadvantages:Requires a Proxy Server that supports the Socks Protocol.

HTTP Tunneling Direct
Remote Server Settings
Trader Server Name	mitssimul.iitech.dk
Use HTTP	Yes
Port	80
Proxy Server Settings
Connect Via Proxy Server	No
SOCKS Protocol Version	N/A
Server Name	N/A
Port	N/A
Username	N/A
Password	N/A
Advantages: Does not require Port 1001 to be opened in the firewall.
Disadvantages:This mode of operation is considerably slower than port 1001 communications.

Remote Server Settings

Trade Server Name	This is the DNS name or IP address of the trading server and should not be changed unless instructed to do so by us.
TCP/IP Port	The supports a proprietary TCP/IP protocol for communications with the trading server. This protocol offers efficient communications with the trading server and we recommend using it where possible.
Use HTTP	To set up StockHit World to communicate with the trading server using HTTP tunneling instead of the proprietary protocol, check the Use HTTP check box. This may be required to allow StockHit World to communicate with the trading server through your firewall or proxy server. The proprietary TCP/IP protocol (non-HTTP) is the preferred operating mode as it allows faster data transfers between the server and StockHit World.
Proxy Server Settings
Connect Via Proxy Server	Check the Connect via proxy server check box to set up set up StockHit World for communications through a proxy server.
SOCKs	If is configured to communicate using the proprietary protocol (recommended configuration), the SOCKs protocol must be used on your Proxy Server and the correct SOCKs version must be selected. Select the SOCKS protocol version in use on your Proxy Server (versions 4a and 5 are supported). If StockHit World is configured to communicate using HTTP tunnelling (the Use HTTP check box is checked), the proxy is assumed to be a HTTP proxy and the SOCKs protocol is not used.
DNS or IP Address	Enter either the DNS name or the IP address of your proxy server as seen from your network. We recommend the use of DNS names where possible as this can make traversing address translation (NAT) solutions simpler.
User Name and password	Enter the User name and Password if required by your proxy server. If your proxy uses the SOCKs protocol version 4a, User Name only is supported by this protocol. SOCKs protocol version 5 supports both User Name and Password. HTTP proxies can be configured for User Name and Password for basic or digest authentication.
Port	Typical Proxy Ports: HTTP Proxy : 80 or 8080 SOCKS Proxy : 1080