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StockHit World FAQ

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Can StockHit World run on Windows 95, Windows 98 and Windows Me system?

StockHit World cannot be run on Windows 95, Windows 98 and Windows ME. The Microsoft .Net Framework 2.0 required for running StockHit World is not supported by these versions of Windows.

Will StockHit World work if it is located behind a firewall?

StockHit World is designed to operate securely through a firewall.

StockHit World attempts to automatically detect the correct communication settings from Internet Explorer. If you are having problems and are situated behind a firewall or proxy server, check with your system administrator that the relevant ports are open as follows:

• A HTTP port (port 80 or 8080) must be open. This port is used for program downloads and for web pages in the StockHit World.
• Port 1001 must be opened for access to the simulation server: mitssimul.iitech.dk (IP address 193.178.175.38), live server: mitslive.iitech.dk (IP address 193.178.175.48). This port is used for encrypted communication with the trading server.

Can I change the layout of StockHit World?

The layout can be completely customised enabling you to:

• Add, name, edit or delete Views (with their access tabs) from the View menu
• Add modules to a view from the Trading menu
• Save changes to the workspaces from the File menu. You will also be asked if you want to save any changes when you exit the StockHit World

Also StockHit World features a docking system that allows you to glue modules to fixed places within a View. Modules can be displayed in a variety of different formats, including tabbed documents and free-floating panels that allow you to place modules outside of the workspace (ideal if you are working with more than one screen).

Is communication between StockHit World and trade servers secure?

All communication between StockHit World and the trade servers is well encrypted using the Microsoft CrytoAPI and uses the Microsoft Base (or Enhanced) Cryptographic Provider. The encryption algorithms used are the RSA public key exchange algorithm and the RC4 stream encryption algorithm with a session key length of 128 bits. The StockHit World uses private/public key pairs to authenticate users and these key pairs are randomly generated from StockHit World. The public key is automatically sent to the bank for safe storage and the private key is stored on the client's machine. The private key can be either 512 or 1024 bits long and for all practical purposes, is impossible to break.

With proper local administration of their User ID and Password, clients can be fully confident that they are well protected against misuse of their accounts from the Internet.

How "Live" are the prices in StockHit World?

FX and CFDs products live prices are streamed to the platform directly through our liquidity providers.

StockHit World supports direct Forex trading on major currencies up to USD 20,000,000. Trades are executed on the price displayed (what you see is what you get) directly from our price feed; thus making dealing quicker, more convenient and efficient. Our prices are highly competitive and we maintain a low fixed spread between the bid and ask prices, except in extreme market conditions. This tight spread is further proof of the quality and immediacy of the price data we provide.

Live prices on Stocks/Futures are streamed to the platform from the exchanges via a data vendor. In order to view live prices, clients must sign an agreement with the particular exchange on which the instrument is traded.

Can I use StockHit World Live from multiple PCs using the same login (user ID and password)?

StockHit World can be used on several different PCs using the same User ID and password.

For example, to trade on your laptop, as well as your desktop, simply copy your security key from your original PC (where the key was created) to the other PCs.

• Insert a blank disk into the PC where the original is installed.
• Log on to the StockHit World.
• Select Tools > Options > Key Management > Backup Key.
• Enter a password when prompted (any code with a minimum of 4 characters) to protect your key. This pin code must be entered correctly before the backup key can be reloaded.

To install your account on another PC:

• Download and install.
• Log on using your assigned User ID and the Password you selected during registration.
• When you first log on to the live system, a dialogue will be displayed instructing you to generate a key. Click OK.
• The Key Management dialogue will open, allowing you to set up the security key for your trading system.
• Click Load backup key.
• Enter the location (drive and folder) where the backup copy of your security key is located. To do this, click Browse and select a drive and folder accessible from your PC.
• Enter the password you used to protect your key and click Next.
• A dialogue will be displayed to inform you that the key was successfully copied to this computer. Click OK to acknowledge this dialogue.